Wireless Heated Knee Massager Vibration Knee Pads Heated Knee Wrap for Pain Relief - Arthritis Injury Recovery - 2pcs for Left and Right, Powered by Portable Charger, Heating Pads for Knee
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Heating & Vibrating Massage Helps Knee Pain and Discomfort. HailiCare Knee brace wrap provide 3 Heating levels and 3 Vibrating levels right in your certain knee area, for knee arthritis pain relief and injury recovery. It will be a ideal Christmas gift for your family and friends.
Powered by 2 Portable Charger. Comes with 2pcs 2600MAH power banks, can work for the knee brace warp about 2-3 hours after full charge. You can move about while the soothing heat relieves aches and pains.
As Comfortable and Stay in Place as well. The form and little rubber grips on the skin-side of the brace help it to stay in place even after hours of hiking. It won’t slip down as you walk.
No Problem with Washing. First unplug the power banks, set it aside, and then wash the wrap on gentle by machine or hand, and then lay it flat to dry.
No Need to Return! We take pride in our perfect customer service record on Amazon, and we promise to treat you like family - even for gifts! In addition to our lifetime replacement, if you aren't happy with your purchase, we will simply refund your money - no need to return.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. However due to COVID situation, all products are not eligible for return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@CareOrganix.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@CareOrganix.com
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Once an order has been pulled and packaged for shipping, any cancellation of the order is considered a return and will be assessed a 20% restocking fee. Cancellations received once an order has been shipped will incur a 20% restocking fee plus any applicable shipping fees to return the merchandise. Shipping fees for errored orders will not be refunded. All items returned must be returned new, unused, in its original packaging, any accessories provided by the manufacturer, and in resalable condition. Return shipping costs will be at the customer’s expense. All returns will be inspected prior to issuing credit.
Before returning any item, please obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Items returned without a RMA number will receive a store credit for merchandise minus 20% restocking fee.
The following will not be accepted for return, for any reason unless deemed defective or shipped in error. Items that have been discontinued, items that are outdated, shelf worn, used or defaced, unsuitable for re-sale, chemicals or oils that have been opened, products that have been shipped outside the Unites States.
*All Sales on Sterile and Disinfectant & Safety items are FINAL. No returns or refunds will be granted.
Some personal products such as toilet seats, rollator chairs and others are not eligible for return due to COVID situation!
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Most orders are shipped within 24 hours or less!
Satisfied or refunded
Simply return it within 15 days for a refund
Contact us via email 24 hours a day, 7 days a week. Phone support available from 9:30 -4:30 EST M-F
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