NOVA Traveler 3 Wheel Rollator Walker, All Terrain 8” Wheels, Includes Bag, Basket and Tray, Black
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FEATURES: The Traveler is the ideal walker for maneuvering diverse and small spaces, is super easy to fold in just seconds and stays in a folded standard position making it so easy to roll and park just about anywhere. It comes with a tray, large zippered storage pouch and basket. Comes with NOVA’s standard features and beautiful long lasting paint finish
WHEELS & BRAKES: Equipped with All-Terrain 8" rubber wheels with a 1 3/4" wide base, NOVA's wheels are durable, great for indoor and outdoor use and make the ride smooth and stable. NOVA's patented feather touch hand brakes are uniquely designed for maximum comfort and control. It is easy to engage the brake with a small grip and minimal hand strength. Parking or locking the brakes takes just a gentle push downward on the lever and a pull upwards to release. Our brakes are backed by the best Brake Warranty with a 5 year warranty on all brake parts
TRAY & STORAGE: Comes with a tray, basket and zippered pouch which are all removable. The tray is ideal for transporting food and small items such as a cell phone. The large basket and zippered pouch provide lots of storage for personal items. Tray Dimensions: 9.5"W x 8"D; Pouch Dimensions: 11.75"W x 9"D x 11.75"H; Basket Dimensions: 9.5"W x 8"D x 9.5"H
SPECIFICATIONS: Approximate user height of 5'4" - 6’2”; Weight Capacity is 250 lb.; Walker weight is 16.5 lb.; Handle height adjustable from 33.25"-37"; Width between handles: 12"; Overall dimensions: 23.5"W x 24.5”D x 37”H
WARRANTY: NOVA walkers are built for life and backed by the best service and warranty. The NOVA Traveler has a Lifetime Limited Warranty on the frame and 5 Warranty on the Brakes. Your complete satisfaction is our only goal; HCPCS Code: E0143
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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. However due to COVID situation, all products are not eligible for return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@CareOrganix.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@CareOrganix.com
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Once an order has been pulled and packaged for shipping, any cancellation of the order is considered a return and will be assessed a 20% restocking fee. Cancellations received once an order has been shipped will incur a 20% restocking fee plus any applicable shipping fees to return the merchandise. Shipping fees for errored orders will not be refunded. All items returned must be returned new, unused, in its original packaging, any accessories provided by the manufacturer, and in resalable condition. Return shipping costs will be at the customer’s expense. All returns will be inspected prior to issuing credit.
Before returning any item, please obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Items returned without a RMA number will receive a store credit for merchandise minus 20% restocking fee.
The following will not be accepted for return, for any reason unless deemed defective or shipped in error. Items that have been discontinued, items that are outdated, shelf worn, used or defaced, unsuitable for re-sale, chemicals or oils that have been opened, products that have been shipped outside the Unites States.
*All Sales on Sterile and Disinfectant & Safety items are FINAL. No returns or refunds will be granted.
Some personal products such as toilet seats, rollator chairs and others are not eligible for return due to COVID situation!
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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